If you’re looking to use an online academic writing service, you must ensure the service is legit, reliable, and trustworthy. Several factors determine the reliability of a paper writing service. The company’s quality of service, pricing, guarantees, and writers’ proficiency can help you determine the quality level of their work. For instance, writers should be skilled and experienced in providing content-savvy and subject-specific academic papers. As a student juggling academic work, family obligations, social life, and work commitments, you probably have no time to sift through the best online custom writing services. This studybay review provides an unbiased evaluation of what it is like working with them.
Pros and Cons
- Easy ordering process
- User-friendly interface
- Plagiarism-free papers
- Poor quality papers
- Unresponsive customer support
- Hidden costs
- Unreliable and unqualified writers
- Relatively expensive
- Bad customer reviews
- Unwelcome online reputation
Studybay.com has been operational since 2013 and is a legitimately registered business in Cyprus. It is one of the many academic writing services that function on a bidding basis. The company believes cooperation is the best way to make learning more accessible and practical. For this reason, it has developed EdTech tools to help students reach their most ambitious goals in collaboration with top educators from across the globe. It offers a wide range of writing services, including research and term papers, dissertations, coursework, homework, and assignments, among many more.
Studybay reviews: Guarantees
It isn’t easy to locate the customer satisfaction guarantees on the studybay website, but we found them in the FAQ section. Although the company does not offer revision and refund guarantees, there is a 20-day deadline for those requests. This policy means that customers have less than three weeks after getting the final paper to review and request corrections. Studybay promises a free revision if the writer delivers a substandard paper or fails to follow all the instructions. If you are dissatisfied with the paper after multiple revisions, you can also request a refund. However, there’s a catch, the company only grants full refunds due to the unsatisfactory quality of the project, and the writer’s failure to follow instructions or upload any paper. Clients’ claim for refund has to be resolved through a mutual agreement between the writer and customer. Studybay reserves the right to assess the quality of the project and reject or issue a partial or full refund to the customer.
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Studybay.com does not have a fixed pricing list or rates. The company allows writers and customers to negotiate the prices that best fit each party’s needs. Many writers on the site are affordable, implying that bids can go as low as $10 per page. You can hardly get this pricing method in other companies, but it comes at a great expense. Writers tend to handle customers’ orders based on the pay they receive. So, be sure for a low-quality paper if you consider the lowest bid. Additionally, the company has several extras that add to the overall paper cost. For instance, the premium project option, which costs $5, visually emphasizes and pins your project at the top of the auction. The cost of this feature is non-refundable and only lasts for 24 hours. We could not find any information on discounts, promo codes, and coupons, meaning the company does not offer any. Initially, the company’s prices seem affordable, but it has several unjustified hidden costs.
Study bay review: Ordering Process
The ordering process is pretty straightforward. First, customers need to describe their project requirements and set the deadline. Second, they choose an expert after receiving offers from those that can help with the assignment. Lastly, you can chat with the writer directly, discuss the project details, and get the professional paper by the deadline. Be sure to take note of the tempting and irresistible extras that can blow holes in your budget.
Studybay claims to engage the alumni of the world’s top universities and colleges to become professional experts. However, it conducts background checks through social media, which many people can easily pose as specialists and get their way through the hiring process. Even though the company claims that it examines the skills and knowledge of each candidate, we found out that the assessments are not thorough, and it’s easy for non-performers to cheat their way through. Besides, many customers who have used the service complain of poor-quality papers and unprofessional writers who only focus on getting customers to hire them rather than understanding the project expectations.
For the sake of writing this review, we placed an order with the service to determine their quality standards. After placing the order, we received numerous bids from different writers and to tell you the truth; we struggled to select one who could match our needs. We chose the writer who convinced us of having understood the instructions, but the quality of the delivered paper left a lot to be desired. The essay turned out to be one of the worst pieces of academic writing we have ever seen. It contained glaring mistakes in spelling, punctuation, and grammar. Students should avoid studybay for their peace of mind and quality grades.
The customer support is unresponsive, sluggish, and unprofessional. Online reviews also paint the same picture. More than 90% of online testimonials castigate customer support because inquiries can go completely unanswered.
For your peace of mind and for the sake of quality grades, avoid studybay.com. Based on all the available information and our experience with the company, we can confidently say that it is not a good company to consider for your academic needs.